Olo CEO Says Delivery’s Incrementality Is Waning

Olo CEO Says Delivery’s Incrementality Is Waning

As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year. The...
Meal Kits Still Growing Despite Headwinds

Meal Kits Still Growing Despite Headwinds

If you’re like me, those Blue Apron and HelloFresh commercials with fancy produce flying around, symmetrical smiles and bustling dining rooms full of friends confuse me on several levels. I can never wrap my head around non-cooks who like to cook, but it’s a thing—and...
Wingstop (Finally) Dives in with DoorDash

Wingstop (Finally) Dives in with DoorDash

Many restaurant and delivery analysts have suggested Wingstop is among the brands with the most to gain through third-party delivery. After this week’s announcement that the fast-casual wings brand is partnering with DoorDash for delivery, it’s time to see if there’s...
Pizza Chains Should Trim In-Store Dining

Pizza Chains Should Trim In-Store Dining

Whatever big pizza brand is your favorite, I’d wager it’s been a while since you last dined inside one of their restaurants. If you’re anything like me, you would much rather chow down on a gooey pizza from the comfort of your home. It’s time for the largest...