The Latest News
Two New Polls Underscore Importance of Kiosks and Loyalty Programs
There is consensus among diners and operators that kiosks and loyalty programs are effective, according to two recent industry polls.
Panera and Jet’s Pizza To Offer Drone Delivery in Select Markets
Drone delivery will soon be coming to select cities for Panera and Jet’s Pizza.
Olo, Sparkfly Partner to Offer Real-Time Engagement Ecosystem
Sparkfly’s technology promises a higher degree of personalization and rewards for Olo’s brands as the two platforms work together.
Wendy’s Dynamic Pricing Controversy Sparks Industry Shift Towards Menu Optimization
A California operator said Juicer’s dynamic pricing platform has boosted his monthly delivery revenue.
Robomart Unveils Ambitious Expansion Plans for Autonomous Store-hailing Fleet
California startup establishes Autonomous Retail Collective as it scales beyond Los Angeles.
Uber Eats Launches Driverless Food Delivery with Waymo
Waymo’s autonomous vehicles are now delivering Uber Eats orders to consumers in the Phoenix-area.
ASAP Food Delivery Ceases Operations, Files Bankruptcy
ASAP, formerly known as Waitr, shuttered its food and delivery operations Tuesday and filed for Chapter 7 bankruptcy.
Outstanding Operator: Sweetgreen
The chain is being recognized for its cutting-edge technology and off-premises strategies that are aimed at meeting consumers where they are.
Bojangles Joins Forces with Bikky for Digital Transformation
Bojangles has partnered with Bikky for their data and analytics services with plans to implement the technology in all 800 locations.
Outstanding Operator: Blaze Pizza
The pizza chain is being recognized for implementing guest-centric strategies to attract and retain loyal customers and more.
C3’s Sam Nazarian Talks Purchase of Kitchen United Assets, Outlook on Ghost Kitchen Space
Sam Nazarian, CEO of digital restaurant company C3 and sbe hospitality group, has acquired Kitchen United’s IP and ghost kitchen-related assets.
A Look at Global Municipal Restrictions on Restaurant Delivery
Municipal restrictions on restaurant delivery have become increasingly significant as the food delivery sector continues its global boom.
Food On Demand Topics
Finance
Around the Restaurant Industry at RFDC
Stagnant foot traffic, an uneven post-COVID recovery, the rise of automation, and a drive for experiences over things were the key themes at this year’s Restaurant Finance & Development Conference.
Research
Report Predicts Doubling of North American Delivery Market
A new market report from Research and Markets says the North American online food delivery market could more than double by 2028.
The Deliverers
Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps
After facing frustrations with third-party delivery apps, a Midwest operator launches direct delivery from a central kitchen.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Serve Robotics Hauls In $40M and Prepares to Put 2,000 Robots on Streets
Serve Robotics makes a splash on Wall Street and prepares to expand its fleet.