The Latest News
Agility Key in Order-to-Kitchen Infrastructure
The software industry built around plugging digital orders and third-party deliveries into a restaurant's point of sale (POS) could seem a little tenuous. As connections become more open with better access points (APIs) and the industry consolidates dramatically,...
Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships
After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.”
Grubhub Hires Chief Corporate Affairs Officer
Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the Chicago-based delivery provider.
DoorDash Project DASH delivers 6.5 Million Meals in 2020
The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home...
Olo Builds for Remaining Enterprise Market
Olo, the massive online ordering and integration company is still growing, but it's tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital...
Food On Demand Topics
Finance
Olo Builds for Remaining Enterprise Market
Olo, the massive online ordering and integration company is still growing, but it's tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital...
Research
Testing Third-Party Convenience Stores
By Tom Kaiser and Nicholas Upton There’s nothing more convenient than doing nothing. One tiny step below that is opening a delivery app to plug in a convenience store order, now that so many third-party delivery services have added C-store delivery to their...
The Deliverers
Grubhub Hires Chief Corporate Affairs Officer
Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the Chicago-based delivery provider.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Agility Key in Order-to-Kitchen Infrastructure
The software industry built around plugging digital orders and third-party deliveries into a restaurant's point of sale (POS) could seem a little tenuous. As connections become more open with better access points (APIs) and the industry consolidates dramatically,...
FOD Briefs
Vons, Safeway Reportedly Axe In-House Drivers for Dashers
West Coast grocery chains Vons and Safeway have reportedly announced plans to replace their in-house delivery drivers with DoorDash drivers in the wake of the passage of Proposition 22, according to multiple media reports.
Chowly Nabs Grubhub Integration
Two Chicago delivery-focused brands are finally formally integrated now that Chowly has entered into a partnership with Grubhub to bring its menu management and order fulfillment solution to restaurants on the Grubhub marketplace.
DoorDash Helping Closed Restaurants “Reopen for Delivery”
DoorDash is rolling out a new program to help restaurants reopen as delivery-only locations. It’s the first partnership in the delivery brand’s new “Reopen for Delivery” initiative to help restaurants reopen without the typical, arduous overhead costs of a traditional brick-and-mortar location.
Zuul Opens ‘Virtual Food Hall’ in New York
To help returning office workers tap back into their daily routine with some pizza, subs and all the fusions of New York’s lunch scene, Zuul has opened a virtual food hall. Zuul, a New York-based ghost kitchen operator, announced that the project dubbed Zuul Market...
Uber Eats Releases Survey of Delivery During the Pandemic
A new survey of restaurant operators on the Uber Eats platform shows many feel that, were it not for third-party delivery volume, the vast majority would have had to lay off staff members or cut staff hours to get through the pandemic. Putting a finer point on it,...
Low ABV Drink Maker and Membership Club Snags $4.5 Million
If you love cocktails, but don’t like to get drunk or go outside, there’s a new multi-million-dollar startup looking to plug you into a low-alcohol cocktail membership. With the promise of reviving “aperitif culture,” Haus secured $4.5 million in seed funding from a...