Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships

After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.”

DoorDash’s Restaurant Advisory Council Gives Honest Feedback

DoorDash publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data.

Lunchbox Founder Focuses on Breaking Third-Party Dependence

Nabeel Alamgir of Lunchbox is more of a happy warrior than an angry naysayer. Even in saying “the bad guys are winning” when talking about the largest delivery providers, his message of restaurant independence feels like equal parts pep talk and rallying cry.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Olo Builds for Remaining Enterprise Market

Olo, the massive online ordering and integration company is still growing, but it's tackling all manner of little issues as it does. Chief Customer Officer Marty Hahnfeld said, addressing the elephant in the industry, COVID-19 was an incredible time to be a digital...

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Research

Data and insights from around the Food On Demand space.

Testing Third-Party Convenience Stores

By Tom Kaiser and Nicholas Upton There’s nothing more convenient than doing nothing. One tiny step below that is opening a delivery app to plug in a convenience store order, now that so many third-party delivery services have added C-store delivery to their...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Grubhub Hires Chief Corporate Affairs Officer

Grubhub has hired Devry Boughner Vorwerk, a global food and sustainability executive, to fill its newly created role of chief corporate affairs officer. Vorwerk will oversee brand, communications, government relations, public policy and sustainability for the Chicago-based delivery provider.

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Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

Agility Key in Order-to-Kitchen Infrastructure

The software industry built around plugging digital orders and third-party deliveries into a restaurant's point of sale (POS) could seem a little tenuous. As connections become more open with better access points (APIs) and the industry consolidates dramatically,...

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FOD Briefs

Chowly Nabs Grubhub Integration

Chowly Nabs Grubhub Integration

Two Chicago delivery-focused brands are finally formally integrated now that Chowly has entered into a partnership with Grubhub to bring its menu management and order fulfillment solution to restaurants on the Grubhub marketplace.

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DoorDash Helping Closed Restaurants “Reopen for Delivery”

DoorDash Helping Closed Restaurants “Reopen for Delivery”

DoorDash is rolling out a new program to help restaurants reopen as delivery-only locations. It’s the first partnership in the delivery brand’s new “Reopen for Delivery” initiative to help restaurants reopen without the typical, arduous overhead costs of a traditional brick-and-mortar location. 

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Zuul Opens ‘Virtual Food Hall’ in New York

Zuul Opens ‘Virtual Food Hall’ in New York

To help returning office workers tap back into their daily routine with some pizza, subs and all the fusions of New York’s lunch scene, Zuul has opened a virtual food hall. Zuul, a New York-based ghost kitchen operator, announced that the project dubbed Zuul Market...

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Uber Eats Releases Survey of Delivery During the Pandemic

Uber Eats Releases Survey of Delivery During the Pandemic

A new survey of restaurant operators on the Uber Eats platform shows many feel that, were it not for third-party delivery volume, the vast majority would have had to lay off staff members or cut staff hours to get through the pandemic. Putting a finer point on it,...

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Low ABV Drink Maker and Membership Club Snags $4.5 Million

Low ABV Drink Maker and Membership Club Snags $4.5 Million

If you love cocktails, but don’t like to get drunk or go outside, there’s a new multi-million-dollar startup looking to plug you into a low-alcohol cocktail membership. With the promise of reviving “aperitif culture,” Haus secured $4.5 million in seed funding from a...

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