The core customers at Dave’s Hot Chicken are “the 19- to 35-year-old pot-smokin’ dudes that live in their mother’s basement,” said James McGehee, the company’s finance chief. Dave’s has tailored its technology stack and deployment of customer data with that guest in...
The restaurant industry is dealing with tens of thousands of locations that were built before “consumers were changing their minds” and expecting to order from restaurants whenever, wherever and however they want. “They weren’t built to suit evolving needs,” continued...
Charlie Morrison, known for leading the digitally savvy chain Wingstop for nearly a decade, credited curiosity—and advice from a business school professor—for helping instill in him an appreciation of data and how it can be used to build companies. “I did actually...
Agápe Automation’s tagline is “automate with love,” said Chief Operating Officer Craig Turner, and the company is looking to do just that at Donatos Pizza by putting technology to work in new ways. “It really speaks to our intention of making the kitchen a better...
Remember when Pasqually’s Pizza & Wings drew the ire of some customers after it was discovered the virtual brand was really Chuck E. Cheese in disguise? Applebee’s, too, came under fire for the Neighborhood Wings menu it rolled out on Grubhub, but that reaction is...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
Subscribe for the latest Food On Demand news and insights.
You have Successfully Subscribed!
Streaming Now
Off Premises University is a new digital content series designed to inform and educate restaurant operators on some of the most critical off-premises issues affecting their business and the best practices to address them.