Thanx and Ovation formed a new partnership to bridge the gap between loyalty and guest feedback. Early users say the combination allows them to get closer to their customers. The two companies are now integrated, so when a customer leaves feedback with a restaurant in...
A prominent law firm suggests restaurants should start planning ahead for possible bans of delivery and takeout packaging containing “forever chemicals” commonly known as PFAS. Scientifically known as polyfluoroalkyl substances and informally called forever chemicals,...
Reusable restaurant packaging startup DeliverZero is on the cusp of some notable changes in its business model that will play on consumers who are very enthusiastic about getting food delivered in reusable packaging. Today, the company has two basic models and about...
Cartwheel and Omnicart completed an integration to bring driver management logistics tools into Omnicart’s delivery operating system. Cartwheel announced the integration as part of a string of new connections for the platform that allows for hybrid and self-delivery....
A new restaurant prototype from the franchised salad chain Salata is fresh, modular design, and one that was designed to flex to a market’s market demand for off-premises. Julie Davis, the vice president of franchise development at Salata, said it’s a major update to...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
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Off Premises University is a new digital content series designed to inform and educate restaurant operators on some of the most critical off-premises issues affecting their business and the best practices to address them.