by Tom Kaiser | Sep 18, 2019 | Third-Party Delivery, Top Stories
As the corporate guy in charge of marketing, field operations and off-premises at Moe’s Southwest Grill, Tad Low’s job includes threading the needle between customer expectations, franchisee pain points and a fast-changing delivery environment that shines a spotlight...
by Tom Kaiser | Sep 18, 2019 | Best Practices, Research, Third-Party Delivery
Way back in 2015 when Chicago-based delivery integrator Chowly was just getting started, CEO Sterling Douglass was still licking his wounds after a previous business shut down after a six-month run when he started to realize the potential as thousands of restaurants...
by Tom Kaiser | Sep 18, 2019 | News, Third-Party Delivery
The vast majority of U.S. restaurant customers have yet to try at-home delivery, but major TV spots in recent months have helped raise awareness and bring the later-adopters into the fold. The latest is Louisiana-based Waitr, which is launching a fall TV ad campaign...
by Tom Kaiser | Sep 13, 2019 | Best Practices, Third-Party Delivery
After acquiring Mr. Delivery earlier this summer, Delivery.com sees this as the start of a metamorphosis that will result in the New York-based marketplace becoming a much larger player in the restaurant delivery world before diving deeper into alcohol, grocery and...
by Tom Kaiser | Sep 13, 2019 | Finance, Research, Scoreboard
Cowen, a New York analyst firm that closely follows Grubhub, slightly downgraded its price target for the Chicago-based delivery giant. Following the company’s revised 2019 guidance, the firm lowered its price target from $91 to $86, affirming that it still expects...
