DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Self-Delivery Insurance Demystified, Somewhat
How much can you expect to pay to insure a delivery fleet? Well, that depends on many, many factors, but there are ways to de-risk the insurance and lower the cost for restaurants. As we explored last week with Dragontail’s Ido Levanon, technology has brought...
Self-Delivery Gets a Fresh Look
Self-delivery at any meaningful scale tends to get written off as too complicated or too expensive. Restaurants need to figure out insurance, the technology to route drivers, more technology to make sense of the in-restaurant operations, and then they have to hire...
Delivery Analysts Project Pandemic Habits Are Hanging On
What was once a pandemic necessity may be becoming habit. In a report issued by Wells Fargo, analysts including Brian Fitzgerald and Jon Tower project that delivery will hold onto its intra-pandemic market share or even grow as restaurant sales rebound during the...
Hello Fresh Up, Blue Apron Down as Restaurants Reopen
Fortunes are diverging among the largest meal kit providers, Blue Apron and Hello Fresh, as the meal kit industry awaits the answer to the same question many are asking in the restaurant delivery space: what consumer habits will stick after the pandemic? Since the...
November 10-12
The only conference solely dedicated to off-premises operations and the future of restaurants and foodservice in a world of on-demand convenience.
