DoorDash Claims Customers Prefer to Order Direct Over Third-Party
Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Delivery Analysts Project Pandemic Habits Are Hanging On
What was once a pandemic necessity may be becoming habit. In a report issued by Wells Fargo, analysts including Brian Fitzgerald and Jon Tower project that delivery will hold onto its intra-pandemic market share or even grow as restaurant sales rebound during the...
Brick Meets Click: Online Grocery Sales Dip 14 Percent
The ongoing growth streak in online grocery orders hit a bump in the aisle during February with sales dropping 14 percent compared to the previous month according to a joint consumer survey by Brick Meets Click and Mercatus. The total U.S. online grocery market posted...
Square Survey Says More Change Ahead for Restaurants
Point of sale and payment gateway Square released a pair of surveys exploring the future of the restaurant industry in the minds of restaurant operators and consumers. The company partnered with Wakefield Research to question 500 restaurant owners and 1,000 consumers...
Testing Third-Party Convenience Stores
By Tom Kaiser and Nicholas Upton There’s nothing more convenient than doing nothing. One tiny step below that is opening a delivery app to plug in a convenience store order, now that so many third-party delivery services have added C-store delivery to their...
November 10-12
The only conference solely dedicated to off-premises operations and the future of restaurants and foodservice in a world of on-demand convenience.
