The humble QR code is getting a second act in this newly touchless world, as many tech providers and restaurant brands are using the blocky square codes to send menus or discount codes right to customers’ phones without any employee contact required. One such...
McKinsey put out a report advising the restaurant industry how it might survive or thrive in the “next normal.” Noting that the pandemic has most severely impacted restaurants in urban areas, the authors outlined nine possible scenarios for the restaurant sector’s...
In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer. Simon-Kucher&...
New market share data gives a little insight into who’s winning during the global COVID-19 pandemic. It may come as no surprise that U.S. delivery leader DoorDash is, so far, coming out on top. In a new look at more than 190,000 transactions through April, Edison...
A new report from research firm Second Measure shows growth for the overall U.S. restaurant delivery scene, with sales at national third-party delivery providers growing a collective 24 percent compared to the same period a year earlier. In addition, statewide locks...
