by Tom Kaiser | May 16, 2019 | News, Research, Third-Party Delivery, Top Stories
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
by Nicholas Upton | May 16, 2019 | News, Research, Third-Party Delivery
Home consumer delivery usage seems to be driven by available technology, but according to a model from research firm AlixPartners there are three phases that are largely pushed by consumer desires. In its new survey, AlixPartners adds some context to what it sees as...
by Tom Kaiser | May 10, 2019 | Best Practices, News, Research, Third-Party Delivery, Top Stories
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
by Nicholas Upton | May 10, 2019 | News, Research, Third-Party Delivery
Data firm Thinkum put together an interesting map of the global delivery land grab, with a unique look at how big this industry has gotten in just a few years. The company scraped web data about restaurants and other foodservice retailers listed on the services...
by Nicholas Upton | May 10, 2019 | Finance, Third-Party Delivery, Top Stories
Waitr, one of the few public delivery companies (for now), just released some mixed, but mostly rosy, results from the first quarter of 2019. The big numbers, revenue and active diners, both rocketed skyward. Revenue was up 287 percent over last year and its active...
by Tom Kaiser | May 10, 2019 | Best Practices, Research, Third-Party Delivery
If you’ve never eaten at Shaw’s Crab House in downtown Chicago, you’re missing out on one of the best restaurants this food reporter has ever experienced. After the Food On Demand edit team demolished a chilled five-pound Alaskan red king crab, we chatted with manager...
