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Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships

Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships

by Tom Kaiser | Jan 21, 2021 | News, Top Stories

After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.” During an exclusive interview with...
DoorDash’s Restaurant Advisory Council Gives Honest Feedback

DoorDash’s Restaurant Advisory Council Gives Honest Feedback

by Tom Kaiser | Jan 14, 2021 | Best Practices, News, Third-Party Delivery, Top Stories

DoorDash, the largest U.S.-based delivery platform, publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the...
Lunchbox Founder Focuses on Breaking Third-Party Dependence

Lunchbox Founder Focuses on Breaking Third-Party Dependence

by Tom Kaiser | Jan 7, 2021 | News, Third-Party Delivery, Top Stories

As the outspoken CEO of a tech company trying to break restaurant dependency on third-party delivery services, Nabeel Alamgir of Lunchbox is more of a happy warrior than an angry naysayer. Even in saying “the bad guys are winning” when talking about the largest...
Eyeing Post-Pandemic, The Greene Turtle Re-Reinvents Itself

Eyeing Post-Pandemic, The Greene Turtle Re-Reinvents Itself

by Tom Kaiser | Dec 16, 2020 | Best Practices, COVID-19, News, Top Stories

Reinventing a multi-unit restaurant chain before the pandemic struck is like pulling the osso bucco out of the oven just as your dinner party guests announce they’re vegetarians. Such was the situation for countless brands this past spring, including The Greene...
Reef, Aloha Poke Partner to Seed New Markets

Reef, Aloha Poke Partner to Seed New Markets

by Nicholas Upton | Dec 9, 2020 | News, Third-Party Delivery, Top Stories

The folks behind Aloha Poke, a Hawaiian-themed poke restaurant based in Chicago, see ghost kitchens as a way to seed new markets. CEO Chris Birkinshaw said it’s a natural fit for the restaurant, which has a relatively simple model and does a lot of off-premises...
Done Deal: Uber Acquires Postmates

Done Deal: Uber Acquires Postmates

by Tom Kaiser | Dec 1, 2020 | News, Third-Party Delivery, Top Stories

As giant DoorDash finalizes its plans to go public, Uber announced it has officially completed its acquisition of Postmates, perennially the fourth-largest U.S.-based third-party delivery provider. According to October market share stats from Second Measure, a...
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