Coronavirus Coverage, Resources and Reporting
In an unprecedented time, restaurants large and small are closing dining rooms, laying off staff, and scrambling to figure out off-premises solutions. Empty, closed-off dining rooms even in areas where it’s not mandated by local governments are certainly the most visible response to the ever-evolving COVID-19 pandemic.
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Chowbus Reveals 2020’s Asian Food Trends
Chowbus, a food-delivery platform exclusively focused on mom-and-pop-style Asian restaurants, has shared trends and details about what their users have been ordering and eating throughout 2020.

ZeroCater Builds Sliding Scale into Cloud Cafe
With fewer big company catering orders between here and who knows when, ZeroCater is rolling out a new product for scalable catering. ZeroCater, a business-to-business catering company that aims to enhance company food programs with an AI food-recommendation engine,...

Eyeing Post-Pandemic, The Greene Turtle Re-Reinvents Itself
The Greene Turtle, a Maryland-based sports bar chain that saw its corporate headcount shrink from 700 to 30 during the pandemic, is rethinking a brand refresh that ready for primetime just as the COVID crisis hit the restaurant industry.

Minnesota Restaurateur Leans into Off-Prem to Grow Empire
Gerard Klass, co-founder of Soul Bowl, is arguably sitting on more big ideas than any other chef in Minneapolis, and he’s well versed in how trends toward off-premises dining can fuel his plans to grow a multi-concept empire.

Olo Adds Curbside Notifications, Virtual Restaurant Support
Olo, the New York-based delivery integration and ecommerce platform, announced a range of upgrades to help restaurant clients improve operations and guest safety as digital ordering and delivery volumes continue to grow.

Grubhub, Restaurant Strong Fund Roll Out Winter Relief
With this pandemic clearly dragging into the new year, Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund announced the Restaurant Winterization Grant program, a new initiative to provide $10,000 grants to eligible independent restaurants.

Lyft Explores ‘Untapped’ Segment of Food Delivery Market
Ride-hailing second chair Lyft said it will soon be entering the food-delivery space. The San Francisco-based ride-sharing operator reported a nearly 50-percent drop in quarterly revenue, falling to $499.7 million. That's still ahead of analyst expectations, but like...

After Self-Delivery Basics, It’s Time to Catch Domino’s
With so many restaurants doing delivery for the first time because of the pandemic or earlier adopters updating their delivery programs in recent months, the energy is shifting from the must-haves to nice-to-haves in the mold of delivery pioneers like Domino’s or Chipotle.

Famous Toastery CEO Talks Self Delivery, Restarting Franchising
Famous Toastery, a full-service breakfast franchise with nearly 30 locations, is testing self-delivery and restarting its franchising program after the shock of COVID-19 pushed the company to roll out online ordering over the course of four frantic days.

DoorDash Helping Closed Restaurants “Reopen for Delivery”
DoorDash is rolling out a new program to help restaurants reopen as delivery-only locations. It’s the first partnership in the delivery brand’s new “Reopen for Delivery” initiative to help restaurants reopen without the typical, arduous overhead costs of a traditional brick-and-mortar location.
Q&A
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