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Monday, April 20th – Off Premises As The New Normal
The pandemic has drastically accelerated trends that were already reshaping the restaurant industry. Now, off-premises sales through delivery, curbside pickup, catering and native delivery channels are the only revenue streams for many restaurant operators. This is the new normal for restaurant operators. More than just reacting to the current crisis, it’s likely that these dramatic shifts in customer ordering behavior means all restaurants should expect a sustained surge of orders leaving the restaurant. This means that restaurants need to move quickly to reposition their brands for success and profitability once the peak of the crisis has passed.
Moderator: Tom Kaiser, Editor, Food on Demand
Vishal Agarwal, CEO and founder of ItsACheckmate.com
Scott Absher, co-founder and CEO of ShiftPixy
Melissa Chavez, director of sales at Dot.It
Tuesday, April 21st – Restaurant Real Estate: Operator Tactics Today and Opportunities in the Future
The financial upheaval caused by the Covid-19 restaurant shutdowns is testing relationships between landlords and restaurant operators. We’ve gathered a panel of experienced restaurant real estate professionals to talk about economic conditions on the ground and to provide insight into the future of restaurant real estate. John Hamburger of the Restaurant Finance Monitor will be moderating a panel of experienced real estate professionals including Joe McKeska and Jeff Hoffmann from A&G Real Estate (https://www.agrep.com); Robert Elmer from PropertyWorks (http://www.propertyworks.com); and David Ahn from CRE Companies (https://www.crecompanies.com).
Moderator: John Hamburger, Publisher, Restaurant Finance Monitor
Wednesday, April 22nd – How Restaurants Can Survive and Thrive?
Independent restaurants is the group expected to be hit the hardest by the pandemic, but they are also in the unique position to adapt quickly to a new normal and to make the changes and adjustments necessary to stay afloat in the current shutdown and successfully reopen—and stay open. Our panel of thought-leaders—Eric Jaffe, COO of ChowNow; Eric Turner, founder of SwipeBy; Nick Upton, editor with Food On Demand and Franchise Times; and Randy Stanley, operator of two upscale dining concepts—will give concrete examples and advice that can be implemented immediately, as well as long-range planning for when customers can be welcomed back to dining rooms.
Thursday, April 23rd – Franchisor Solutions for Franchisees Now
Our group of experts will get in front of the issues franchisors face as they rush to help franchisees survive the short term and come out ready to roar. Franchisors are in a unique position to truly support their franchisees, providing resources and communicating effectively to help them navigate this difficult time. We’ll discuss what franchisors should do now and also how they can ensure their franchisees are ready when they open their doors again.
Moderator: Laura Michaels, Editor, Franchise Times
Michael Smoot, Senior Manager, Restaurants & Hospitality, Moss Adams
Kay Ainsley, Managing Director, MSA Worldwide
Christine Specht, CEO, Cousins Subs
Bill Strout, President, Intrepid Direct Insurance