The Latest News
BMW, Olo Debut In-Car Food Ordering
BMW has partnered with Olo, the New York-based food-ordering platform, to launch a trial enabling U.S. BMW drivers to order restaurant meals while behind the wheel of their cars. Nekter Juice Bar and Portillo’s Hot Dogs are the first brands to participate in the...
Subway Does Free Thanksgiving Week Deliveries
Looking to juice its sales during Thanksgiving week, Subway is offering free delivery on all orders from Nov. 24 through Nov. 30 for all third-party orders coming in through Uber Eats, DoorDash, Postmates, Grubhub and Seamless. Michael Lang, the company’s senior...
Ambitious Pizza Upstart on Delivery, Joining NYC Ghost Kitchen
After a career on Wall Street, Enrique Mendez and his business partner dabbled in growing hydroponic tomatoes, which worked out surprisingly well and led them toward an intensely ambitious goal: creating a new restaurant to offer the finest and most sustainable pizza...
UPS Gets Landmark Aerial Drone Approval
UPS announced in October that it had achieved the highest level of FAA certification for drone deliveries, the FAA’s Part 135 Standard certification. It might sound like government word salad, but UPS and drone partner Matternet have been awarded a landmark license to...
Bite Squad Exits Key Minnesota Cities
Before Waitr acquired it, Bite Squad was a Minnesota-based delivery service putting up huge numbers in its home turf, especially Minneapolis. Less than a year after finalizing the acquisition by Louisiana-based Waitr, Bite Squad has discontinued service in the cities...
Food On Demand Topics
Finance
Waitr Revenue Grows, but Loses $220 Million in Q3
Louisiana-based Waitr Holdings, which also owns Bite Squad, is the latest publicly traded national delivery provider to post a significant loss in recent weeks, bleeding a total of $220.1 million during Q3 2019. Diving into the numbers, Waitr’s quarterly revenue...
Research
Using Boots on the Ground to Promote Delivery, Catering
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
The Deliverers
Kroger, ClusterTruck Partner on Delivery-Only Ops
Chris Baggottt, the founder and CEO of ClusterTruck, said after many, many conversations with restaurant owners, he found what might be the ideal ghost kitchen partner in grocery giant Kroger. ClusterTruck, the “virtual food truck” that offers everything from pad Thai...
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Report: Third-Party Delivery Increases Traffic, Profits Across Europe
A new report by Deloitte paints a rosy picture of delivery’s effects in Europe. Titled “Delivering Growth,” Deloitte tapped into sales data, consumer surveys and public information to explore how the explosion of delivery has changed operations for European...
FOD Briefs
Uber Buys Chilean Online Grocery Provider
Uber is getting into the online grocery business, which is increasingly being bundled into the same ecosystem as third-party restaurant delivery. In acquiring majority ownership of online grocer Cornershop, Uber will now have a toehold in Chile, Mexico, Peru and...
Ordermark Partners-Up for Social Media Ordering
The idea of ordering food via social media is gaining more and more traction as messaging platforms gobble up our lives. Huge numbers of consumers live their life on some messaging app or another, be it Slack, Messenger or whatever. Ordermark is sliding right in via a...
Grubhub Announces ‘Perks,’ Adding Offers, Loyalty
Grubhub this week announced new functionality dubbed “perks.” The new in-app feature means new options for diners and restaurant owners to better tailor the experience and potentially entice diners to order from them. It might not seem like a huge deal, but for a long...
DoorDash Cruises into Australia
DoorDash has announced its official launch in Melbourne, Australia, through a post on the company’s blog. It’s the largest U.S.-based delivery brand’s first expansion outside of North America. In preparation for the launch, DoorDash has already added thousands of...
New Waitr App Adds Numerous Quality-of-Life Perks
When we order food in the office via one of the third-party apps, it’s not hard, but it’s also not easy. Generally, whoever had the great idea to get food delivered has to glean everyone’s order from our office messaging app Slack and plug them in or wander around the...
Domino’s to Deliver with Rad Power E-Bikes
After testing electric bicycle deliveries at company-owned stores in Houston, Miami and New York, Domino’s Pizza is giving its U.S. franchisees the option of using custom electric bicycles through a new partnership with Seattle-based Rad Power Bikes. Domino’s says...