The Latest News
Burger King Delivery Now on Google
Burger King is the latest major brand to plug into Google's Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is another...
DoorDash’s Restaurant Advisory Council Gives Honest Feedback
DoorDash publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data.
InHouseDelivery Helps Restaurants Self Deliver, Handle Peak Times
With a background in helping large firms share employees, InHouseDelivery is using forecasting and scheduling technology to give restaurants a middle ground that promises to lower the cost of delivery.
Slice Adds Former Focus Brands President to Board
Slice, the delivery platform focused on pizzerias, added former Focus Brands president and COO Kat Cole to its board of directors. This is just the latest sign that delivery-focused upstarts are gaining legitimacy among traditional restaurant operators.
Franklin Junction Nabs Huge Wow Bao Partnership
At least fifty Wow Bao restaurants will soon be operating out of Franklin Junction host kitchens across the country, according to a joint announcement released this week. Based in Chicago, Wow Bao is an Asian fast-casual concept that has been an early adopter of many new-age technologies formats, including locations without any servers.
Food On Demand Topics
Finance
Home Chef Delivery App WoodSpoon Raises $2 Million
Billed as an "on-demand craft food marketplace," WoodSpoon has raised $2 million in seed funding to expand its operations. The company, which we profiled back in July, essentially connects customers to home chefs. It started because the two Israel-born co-founders...
Research
Mercatus Provides Online Grocery Update
As once-temporary pandemic habits become set in stone, Mercatus has released an update on what it calls the “egrocery” market, looking at what factors are impacting online grocery shopper loyalty and what features are becoming most important to shoppers who are now...
The Deliverers
DoorDash Project DASH delivers 6.5 Million Meals in 2020
The charitable delivery arm of DoorDash announced it had delivered an estimated 6.5 million meals in 2020. Known as Project DASH, the program gets meals to places like food pantries and prepared meals to vulnerable people. It also delivers school supplies, home...
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
DoorDash’s Restaurant Advisory Council Gives Honest Feedback
DoorDash publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data.
FOD Briefs
Chicago Restaurants Getting Grocery Delivery
MyValue365.com, a Chicago-based ethnic grocery ordering and delivery company that’s previously focused on at-home consumers, announced its entry into B2B grocery-delivery business, which includes deliveries to restaurants. This offering is a part of the company’s new...
DoorDash Unveils 2019’s Trending Delivery Foods
DoorDash has released its annual delivery trend report dubbed “The DoorDash Dish: 2019-2020 Trend Report,” showing what U.S. delivery consumers are hungry for. The report is built on the data from orders through the network and a survey of more than 1,200 DoorDash...
Uber Paints Picture of Future Drone-Driver Hybrid Model
Aerial drones may represent an incredible leap in foodservice technology, but there is still plenty of work to be done before we collectively get there. Uber’s Elevate division recently painted a picture of what that future model might look like as it announced its...
Amid Turmoil, Waitr Lays off Minneapolis Bite Squad Employees
Minneapolis’ StarTribune newspaper reports that Louisiana-based Waitr Holdings laid off the majority of employees at Bite Squad’s downtown Minneapolis headquarters. Waitr acquired Bite Squad in late 2018 for $321 million. The move is the latest shakeup for Waitr,...
Lyft, &pizza Pair Up on Late-Night Employee Rides
Lyft and &pizza, the tech-savvy fast-casual East Coat pizza brand, announced a new partnership to bring &pizza employees in Washington, D.C. a reliable late-night transit option. This isn’t exactly news in the off-premises world, but is another step forward in...
Grubhub, Just Salad Partner on Virtual Restaurant
Another week brings yet another example of a third-party delivery company partnering with a restaurant to launch a new virtual restaurant. This latest is New York City-based Just Salad partnering with Grubhub to launch Health Tribes, a digital-only concept that...