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Restaurant Group Sues Google Over ‘Unauthorized Buying Service’

Restaurant Group Sues Google Over ‘Unauthorized Buying Service’

by Arthur Robert | Mar 17, 2022 | News

Left Field Holdings, a franchisee of Florida-based Lime Fresh Mexican Grill, is suing Google. The class-action lawsuit, first reported by Ars Technica, alleges Google uses “bait-and-switch” tactics to funnel digital orders to the restaurant into expensive third-party...
Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone

Alphabet’s Drone Division, Wing, Hits 100K Delivery Milestone

by Tom Kaiser | Sep 2, 2021 | Automation, News, Third-Party Delivery

Wing, Alphabet’s drone subsidiary, surpassed the 100,000-customer delivery mark in recent days, following years of test deliveries—many of which have taken place in Logan, Australia, billed as the drone delivery capital of the world. Announced in a recent blog post,...
Revolution Adds Google Search, Maps Integration

Revolution Adds Google Search, Maps Integration

by Tom Kaiser | Mar 25, 2021 | News, Third-Party Delivery

Restaurant Revolution Technologies has added direct ordering capability through Google Search and Google Maps. Through the Washington-based company’s digital ordering platform, Order One, its supported restaurants will soon see an “Order Online” button appear on their...
Burger King Delivery Now on Google

Burger King Delivery Now on Google

by Nicholas Upton | Jan 14, 2021 | News, Third-Party Delivery

Burger King is the latest major brand to plug into Google’s Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is...
Ovation Helps Restaurants Ask: Was That Good for You?

Ovation Helps Restaurants Ask: Was That Good for You?

by Tom Kaiser | Dec 10, 2020 | Best Practices, News

While it might seem a bit counterproductive for restaurant operators to ask for even more guest feedback, given all the vitriol on Google and TripAdvisor listings, hearing whether guests are happy with their meals is even more important and elusive now that so many...
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