As Restaurants Pivot, FOD Tests Curbside Pickup

As Restaurants Pivot, FOD Tests Curbside Pickup

As the restaurant industry pivots as quickly as it can to off-premises channels, Food On Demand reporters Nick Upton, Laura Michaels, Tom Kaiser and Callie Evergreen checked out the curbside pickup options of four traditionally full-service brands, Red Robin,...
Soup’s On: FOD Tests ‘Self-delivery’

Soup’s On: FOD Tests ‘Self-delivery’

The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
ChowNow Moves Delivery Customers In-House

ChowNow Moves Delivery Customers In-House

The bigger third-party delivery gets, the more incentives restaurants have to move Grubhub, DoorDash or Postmates customers to in-house channels that don’t cost nearly as much. Filling this gap between self delivery and using national delivery brands that charge...