Self-delivery remains a tricky concept for the majority of restaurant operators. Many, especially independents, are reluctant to hire drivers, deal with the overhead and manage the technology layer necessary to give consumers what they’re used to from ecommerce....
There’s a growing number of options for restaurants looking to reduce the impact of delivery commissions and capture customer data through a self-delivery program. Relay Delivery, an East Coast delivery fleet operator, argues restaurants should seek a native solution...
With so many restaurants doing delivery for the first time because of the pandemic or earlier adopters updating their delivery programs in recent months, the energy is shifting from the must-haves to nice-to-haves in the mold of delivery pioneers like Domino’s or...
Famous Toastery, a full-service breakfast franchise with nearly 30 locations, is testing self-delivery and restarting its franchising program after the shock of COVID-19 pushed the North Carolina-based company to roll out online ordering over the course of four...
The term “self delivery”—which, of course, means customer pickup—never fails to solicit a laugh here at FOD, but nothing’s funny for restaurants looking to convert delivery customers to takeout customers willing to grab their meals in person. To evaluate the changing...
Subscribe for the latest Food On Demand news and insights.
You have Successfully Subscribed!
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.