New data shows that COVID-19 is potentially “even-ing the playing field” for third-party delivery. That’s according to Sense360, the data and analytics firm that measures foot traffic, proprietary survey data and gleans insights from the payment data of 5 million...
It’s hard to quantify how many more people are ordering during the COVID-19 crisis. A new survey from Sense360 shows that 21 percent of respondents are now working from home, with 15 percent saying they would order groceries online, but just 5 percent planning to...
Much is made of the perceived leverage third-party services have over the restaurants whose food they deliver, but in reality, “Operators have the real leverage because the third-party apps need you as much as you need them.” That was the conclusion from Eli Portnoy,...
