White Papers

We’re bringing you a library of sponsored white papers that will make you more knowledgeable on a number of subjects near and dear to your net worth. Written by experts in their field, these detailed reports provide the latest thinking on everything restaurant and foodservice related.

Outsourcing delivery is convenient, yes, but will it stay cost-effective for long? Restaurants who self-deliver see more repeat orders, lower costs and happier customers – all leading to growing revenues. But building a delivery program from scratch can be a logistical nightmare.

Thanks to software platforms like Cartwheel and Olo, brands can quickly launch self-delivery and Hybrid-Delivery programs by leveraging a suite of powerful on-demand tools for managers, drivers, and customers.

In this case study, learn why P.F. Chang’s chose Cartwheel for their self-delivery pilot program, declared it a success in just over a month, and quickly rolled it out to over 100 restaurants in the US., resulting in larger orders and happier customers while hedging against the inevitable price hikes from third-party apps as they push for profitability.

The state of the delivery experience: 7 trends for the new era of food delivery

A global pandemic has only heightened the focus on convenient options—and restaurants are meeting that demand with expanded delivery options. In this latest installment in the longest-running study of food delivery research, we analyze consumer behavior and feedback to reveal 7 food delivery trends restaurants can use to improve the delivery experience and drive business outcomes.

Download the executive brief to learn:

  • What’s the cost of a bad third-party delivery experience?
  • Which providers are most preferred by consumers?
  • Is third-party delivery cannibalizing restaurant business?