The Latest News
Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
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Survey Explores Three Phases of Home Delivery Maturity
Home consumer delivery usage seems to be driven by available technology, but according to a model from research firm AlixPartners there are three phases that are largely pushed by consumer desires.
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How Operations Change Inside a Virtual Restaurant
Operators have to make some tweaks to get into a shared kitchen space successfully. It can be easy for the right brands, but even those with small menus and few ingredients will have things to learn. Melissa Surby-Curtin, the director of franchise operations at The...
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AtYourGate Upgrades Airport Delivery Scene
Providing on-demand, human-powered meal delivery at major airports is a niche category of food on demand that’s heating up, with New York-based AtYourGate joining Grab in bringing meals directly to both weary travelers and airport employees. The goal, says CEO and...
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Listening for Delivery in Vegas
Fresh home from the Franchise Finance & Growth Conference in Vegas, I tallied the number of times I heard third-party delivery during the countless brand presentations throughout the three-day event—and it was a lot. The audience heard everything from “all in” to...
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Finance
Waitr Reports Triple-Digit Growth in Q1 2019
Waitr, one of the few public delivery companies (for now), just released some mixed, but mostly rosy, results from the first quarter of 2019. The big numbers, revenue and active diners, both rocketed skyward. Revenue was up 287 percent over last year and its active...
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Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
read moreThe Deliverers
Uber Vouchers Feels Like a Big Deal for Restaurants
There’s no shortage of marketing options for a restaurant these days, be it print ads, billboards, loyalty programs or a snarky social media presence—but have you ever tried paying cab fare to bring customers directly to your restaurant? This is now a thing, and it...
read moreBest Practices
What are your peers doing in delivery? Get some of the best practices out there.
How Operations Change Inside a Virtual Restaurant
Operators have to make some tweaks to get into a shared kitchen space successfully. It can be easy for the right brands, but even those with small menus and few ingredients will have things to learn. Melissa Surby-Curtin, the director of franchise operations at The...
read moreFOD Briefs
Uber is Building Virtual Restaurants Too?
Like Deliveroo overseas and DoorDash in the U.S., Uber is testing its own virtual kitchen concept. While the company hasn’t officially announced a delivery-only kitchen, an unnamed Bloomberg source told the publication that Uber has been leasing kitchen space in Paris...
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Burger & Lobster Launches First-Ever Full-Size Lobster Delivery
New York’s Burger & Lobster restaurant is launching what it calls the “first-ever hot, full-size” lobster delivery in the big city. Announcing the news on Valentine’s Day, the British-born restaurant brand is hoping fresh Atlantic lobsters become a tempting...
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Drones and Robots Flock to CES
Delivery and personal robots and underwater and aerial drones were on display at the 51st annual International Consumer Electronics Show in Las Vegas.
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GM’s Cruise and DoorDash Testing Driverless Deliveries
Cruise Automation a subsidiary of General Motors, and DoorDash announced a new partnership to test restaurant and grocery delivery via Cruise’s autonomous vehicles through the DoorDash platform.
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Pizza Hut Boosting Beer Delivery Ahead of Super Bowl
Getting inebriated at home is about to become even easier with news that Pizza Hut is boosting its beer delivery pilot to a second round of states equating to nearly 300 restaurants across Florida, Iowa, Nebraska, North Carolina and Ohio—with additional locations...
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Online Grocery Sales Forecasted to Grow in ‘19
U.S. consumers are predicted to continue migrating online for grocery shopping, with a new study suggesting online grocery sales will expand an additional 15% during 2019, increasing the overall share captured online in 2019 to 6.3%; however, providers that offer...
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