The Latest News
FOD Lab: Burrito Delivery Challenge
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
Kroger, ClusterTruck Partner on Delivery-Only Ops
Chris Baggottt, the founder and CEO of ClusterTruck, said after many, many conversations with restaurant owners, he found what might be the ideal ghost kitchen partner in grocery giant Kroger. ClusterTruck, the “virtual food truck” that offers everything from pad Thai...
Using Boots on the Ground to Promote Delivery, Catering
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
Report: Third-Party Delivery Increases Traffic, Profits Across Europe
A new report by Deloitte paints a rosy picture of delivery’s effects in Europe. Titled “Delivering Growth,” Deloitte tapped into sales data, consumer surveys and public information to explore how the explosion of delivery has changed operations for European...
FoodBoss Sees Itself as Expedia, Trivago of Meal Delivery
The restaurant delivery scene is about to get Trivago-ed. Or Pricelined, Expedia-d or Googled—whatever your favorite industry middleman brand might be. With the great restaurant reshuffle now divided between the two sides of the gym—nervous restaurateurs on one side...
Food On Demand Topics
Finance
Behind the Scenes on Ghost Kitchen Economics
On the third day of the Restaurant Finance & Development Conference, execs from Kitchen United, Sweetberry Bowls and Dog Haus joined Food On Demand’s Nicholas Upton to go behind the scenes on the economics and other details for restaurants now operating within...
Research
FOD Lab: Burrito Delivery Challenge
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
The Deliverers
FOD Lab: Burrito Delivery Challenge
After dipping spoons into delivered ice cream this summer, four members of the Food On Demand brain trust ordered burritos for lunch on a perfectly normal, 25-degree day in Minneapolis. Looking for a mix of variety and control, we ordered from two national chains and...
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Using Boots on the Ground to Promote Delivery, Catering
With more restaurants and delivery brands vying for customers’ attention, along with the plethora of online marketing channels, it’s getting harder to promote a restaurant that could use more eyeballs on it. A new company has added a more personal option to the...
FOD Briefs
DoorDash Unveils 2019’s Trending Delivery Foods
DoorDash has released its annual delivery trend report dubbed “The DoorDash Dish: 2019-2020 Trend Report,” showing what U.S. delivery consumers are hungry for. The report is built on the data from orders through the network and a survey of more than 1,200 DoorDash...
Uber Paints Picture of Future Drone-Driver Hybrid Model
Aerial drones may represent an incredible leap in foodservice technology, but there is still plenty of work to be done before we collectively get there. Uber’s Elevate division recently painted a picture of what that future model might look like as it announced its...
Amid Turmoil, Waitr Lays off Minneapolis Bite Squad Employees
Minneapolis’ StarTribune newspaper reports that Louisiana-based Waitr Holdings laid off the majority of employees at Bite Squad’s downtown Minneapolis headquarters. Waitr acquired Bite Squad in late 2018 for $321 million. The move is the latest shakeup for Waitr,...
Lyft, &pizza Pair Up on Late-Night Employee Rides
Lyft and &pizza, the tech-savvy fast-casual East Coat pizza brand, announced a new partnership to bring &pizza employees in Washington, D.C. a reliable late-night transit option. This isn’t exactly news in the off-premises world, but is another step forward in...
Grubhub, Just Salad Partner on Virtual Restaurant
Another week brings yet another example of a third-party delivery company partnering with a restaurant to launch a new virtual restaurant. This latest is New York City-based Just Salad partnering with Grubhub to launch Health Tribes, a digital-only concept that...
Delivery Bots ‘Paused’ After Accessibility Incident
Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she...