The Latest News

Starship Delivery Robots Roll out to more Campuses with Updated Tech
Starship Technologies adds new campuses, wireless charging and voice customization to delivery bots ahead of new school year.

FOD Interview: Kitchen United CEO Montagano Departs for Dog Haus
Kitchen United’s long-time CEO, Michael Montagano, is stepping down from the ghost kitchen pioneer and is taking the reins at Dog Haus.

Grubhub Brings Amazon’s ‘Just Walk Out’ Tech to Campus Partners
Students can save time by skipping the check out line, as items are automatically charged through their synced campus payment method in the Grubhub app.

DoorDash Developing AI-Powered Voice Ordering for Restaurants
DoorDash is developing an AI-powered system to help restaurants take orders over the phone without using any dedicated merchant manpower.

Evergreens Selects Bikky for Data Analytics, Marketing
Evergreens has selected Bikky as its customer data and analytics partner.

Restaurant Delivery in Europe: Navigating the Culinary Frontier
Kicking off the first FOD International, Peter Backman of theDelivery.World examines the key differences between meal delivery in Europe versus in North America.

Toronto Surplus Food Delivery App Feeds Thousands
Knowing first-hand what it’s like to be food insecure, Tony Colley launched B12Give, a delivery system that diverts food waste and has fed over 25,000.

ItsaCheckmate Founder: In Turbulent Times, ‘We’re the plane that has landed’
ItsaCheckmate founder and CEO Vishal Agarwal wants the industry to see the success stories beyond the layoffs and acquisitions garnering recent headlines.

Marqii, MarketMan Partner on BOH Simplification
Managed review provider Marqii announced a new partnership with MarketMan’s restaurant management system.

Minneapolis Nixes Rideshare Wage Bill
Minneapolis Mayor Jacob Frey vetoed a proposed ordinance that would have significantly raised the minimum wage for rideshare drivers.
Food On Demand Topics
Finance
Online Grocery Sales Hit $9.1 Billion, Up 2.4 Percent
Driving the U.S. grocery e-commerce growth was a combination of more households buying groceries online and a slight uptick in order values.
Research
American Dining Habits Lean Towards Takeout, Delivery as Convenience Trumps All
Since the onset of the pandemic, consumers are sticking to their takeout and delivery trends, according to a survey by U.S. Foods.
The Deliverers
Uber Partners with Deliverect on Direct Order Integration
Uber is growing its white-label delivery offering through an expanded partnership with Deliverect.
Best Practices
What are your peers doing in delivery? Get some of the best practices out there.
Fazoli’s Tests AI to Streamline Drive-Thru Services
The 220-unit quick service Italian chain is testing voice AI ordering in 12 of its drive-thru locations