Kitchen United CEO Expounds on Growth, Teases Transformative Partnerships

After announcing plans to grow Kitchen United’s ghost kitchen portfolio from four to 20 locations by the end of 2021, CEO Michael Montagano teased upcoming partnerships that “will absolutely transform the company—I promise you that.”

DoorDash’s Restaurant Advisory Council Gives Honest Feedback

DoorDash publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data.

Lunchbox Founder Focuses on Breaking Third-Party Dependence

Nabeel Alamgir of Lunchbox is more of a happy warrior than an angry naysayer. Even in saying “the bad guys are winning” when talking about the largest delivery providers, his message of restaurant independence feels like equal parts pep talk and rallying cry.

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Finance

All things finance, mergers, acquisitions and funding from around the industry.

Who’s Who of Delivery Investing

In the wake of the ever-growing DoorDash IPO, it's worth taking a look at the big investors who are cashing in on the delivery space. According to finance tracking platform Crunchbase, there's no singular winner in the space. The closest thing to a big name in the...

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Research

Data and insights from around the Food On Demand space.

“No Touching!” at Futuristic Burger King Prototypes

Burger King released renderings for its next-generation stores that have no dining rooms, a small-scale solar panel farm and countless ways for off-premises orders to reach delivery drivers or customers who either walk up, use any one of three drive-thru lanes or park...

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The Deliverers

All the news from the biggest and smallers third-party delivery firms.

Burger King Delivery Now on Google

Burger King is the latest major brand to plug into Google's Order Delivery button. Google has long been working to integrate online restaurant orders directly into its platform. The addition of one of the largest QSR brands and 5,000 of its U.S. locations is another...

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Best Practices

What are your peers doing in delivery? Get some of the best practices out there.

Apex, Welbilt Partner on Low-Friction Pickup

Two restaurant equipment giants have come together in a new partnership that promises to make automated pickup easier. Welbilt will license the automated shelving platform Flow-Thru 10,000 from Apex and manufacture and distribute it via its robust restaurant-equipment...

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FOD Briefs

Delivery Bots ‘Paused’ After Accessibility Incident

Delivery Bots ‘Paused’ After Accessibility Incident

Stuck because a robot won’t move out of the way might sound like a dumb episode of “Black Mirror,” but that was the reality for a doctoral student on the University of Pittsburgh campus. Emily Ackerman, a chemical engineering student who uses a wheelchair, said she...

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Uber Buys Chilean Online Grocery Provider

Uber Buys Chilean Online Grocery Provider

Uber is getting into the online grocery business, which is increasingly being bundled into the same ecosystem as third-party restaurant delivery. In acquiring majority ownership of online grocer Cornershop, Uber will now have a toehold in Chile, Mexico, Peru and...

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Ordermark Partners-Up for Social Media Ordering

The idea of ordering food via social media is gaining more and more traction as messaging platforms gobble up our lives. Huge numbers of consumers live their life on some messaging app or another, be it Slack, Messenger or whatever. Ordermark is sliding right in via a...

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Grubhub Announces ‘Perks,’ Adding Offers, Loyalty

Grubhub Announces ‘Perks,’ Adding Offers, Loyalty

Grubhub this week announced new functionality dubbed “perks.” The new in-app feature means new options for diners and restaurant owners to better tailor the experience and potentially entice diners to order from them. It might not seem like a huge deal, but for a long...

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DoorDash Cruises into Australia

DoorDash Cruises into Australia

DoorDash has announced its official launch in Melbourne, Australia, through a post on the company’s blog. It’s the largest U.S.-based delivery brand’s first expansion outside of North America. In preparation for the launch, DoorDash has already added thousands of...

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New Waitr App Adds Numerous Quality-of-Life Perks

New Waitr App Adds Numerous Quality-of-Life Perks

When we order food in the office via one of the third-party apps, it’s not hard, but it’s also not easy. Generally, whoever had the great idea to get food delivered has to glean everyone’s order from our office messaging app Slack and plug them in or wander around the...

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